After three prior visits with each technician working to solve my problem in a very professional manner, I am now enjoying cool air again. Summer Breeze Technicians and office manager were accommodating to all of my concerns until there was a solution. Michael, Travis, Josh, and Matt! Thank you!
I went thru my home warranty service and they scheduled an appointment with Summer Breeze AC. Derrick did a great job fixing my air conditioner. He noticed a part was rusted and ordered a new part. He also fixed the drain pipe that was assembled wrong before we bought our house. He was friendly, knowledgeable and explained things to me so that I understood everything. I would recommend Summer Breeze.
So after having a bad experience with the first contractor sent out by my home warranty company (Working with them & not having my AC fixed for 3 weeks & then they tried to get me to pay them out of pocket for expenses that should have been covered by my home warranty)
I asked the home warranty company to send out this company because of a review that was on the other company's google review board. in where someone was having a similar experience & went to summer breeze to fix the issue. Needless to say that I was very pleased with the response & quality from this company.
Their technician Derrick was kind, caring, fast, & knowledgeable. If I am ever to run into any further issues, I will be making sure that my home warranty sends out this company.
I know I'll be cool in the summer and warm in the winter with their upkeep and maintenance.
Erik Shelton came out and did a great job. He explained the problem and immediately fixed it. He was very knowledgeable and had a great personality. The air conditioner is working well and my wife is happy again.
The guys at Summer Breeze were very nice and knowledgeable. They were very accommodating when I needed to change my appointment. They greeted me at the door in a professional manner and within minutes knew what the problem was with my heating system. They planned ahead and had the parts on the truck. They made the repair and had my heater back on which was great since it has been so cold lately.
"[Service, Technician] Matt was great and very professional and even took the time to explain to me briefly how to use the new system he install. thank you so much Matt."
I am extremely pleased with the service provided today for my heat pump system by Derrick of Summer Breeze Heating & Air. In less than 30 minutes, Derrick accurately diagnosed and fixed my heat pump issue. Right away, through logical deduction and testing, he identified the cause of no heat as an electrical short in the outside condenser unit caused by two metal components that had come into contact. The short was preventing the system from kicking on. He was patient and professional, answering my many questions as I followed him around. He was careful to not track mud into my house. Summer Breeze was assigned to my case by AHS, my home warranty company, so I cannot comment on affordability (my entire out of pocket for this visit was $75). In terms of a job done professionally, done quickly, and done right, I would highly recommend Derrick and Summer Breeze to anyone.
Derrick was great. He was very cordial and fixed our issue accordingly. I have also spoke to Lindsay, front desk and she was very pleasant. Additionally, I like the use of email and text for notifications. Very helpful!