SummerBreeze Heating and Air Conditioning

HVAC Troubleshooting Guide

We are here to help you solve common problems that any homeowner can tackle. If none of the suggestions work give us a call, and we will send over one of our service technicians to help solve your HVAC problem.

HVAC Troubleshooting Guide

What type of problem are you having?
What type of Air Conditioner Problem are you having?

Sounds like you need expert care

Please turn off your system and get professional help.

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This can be Caused by your Thermostat

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Your Air Filter May be Dirty?

Check yours and change if visibly dirty

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Is your outdoor unit running?
Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Is there air coming out of your vents?

Sounds like you need expert care

Please turn off your system and get professional help.

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Is there air coming out of your vents?

Sounds like you need expert care.

Please turn off your system and get professional help

Make an Appointment
Is there Ice on your Outdoor Unit?

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment
What type of heating problem are you having?
What type of heater do you have?
This can be Caused by your Thermostat

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

What best describes your heating problem?

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment
Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment
Is the noise coming from the outside or inside unit?

Sounds like you need expert care

Please turn off your system and get professional help.

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What type of heater do you have?

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal

The smell should go away in a few minutes.

Contact us if the smell persists.

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Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

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You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Make an Appointment

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment
This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Is your outdoor unit running?
Is there ice on your outdoor unit?

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment
Your heat pump’s circuit breaker may have been tripped

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?

That is Awesome!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Is there ice on your outdoor unit?

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment

Sounds like you need expert care

Please turn off your system and get professional help.

Make an Appointment

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