I am extremely pleased with the service provided today for my heat pump system by Derrick of Summer Breeze Heating & Air. In less than 30 minutes, Derrick accurately diagnosed and fixed my heat pump issue. Right away, through logical deduction and testing, he identified the cause of no heat as an electrical short in the outside condenser unit caused by two metal components that had come into contact. The short was preventing the system from kicking on. He was patient and professional, answering my many questions as I followed him around. He was careful to not track mud into my house. Summer Breeze was assigned to my case by AHS, my home warranty company, so I cannot comment on affordability (my entire out of pocket for this visit was $75). In terms of a job done professionally, done quickly, and done right, I would highly recommend Derrick and Summer Breeze to anyone.